1. Help Center
  2. Returns & Exchanges

How can I process a return or exchange?

If you are not 100% satisfied with your purchase we will be happy to help!

RETURN OPTIONS
  • Refund up to 10 days after delivery.
  • Items must be returned in new unworn condition.
  • Exchange the product for a different size up to 30 days after delivery.
  • Store credit to shop for something else you will love up to 30 days after delivery.
TO BE ELIGIBLE FOR A RETURN OR EXCHANGE
  • Your item(s) must be unused and in the same condition that you received it.
  • Klub KA, Mystery Box, Surprise Box, Awareness Collection and Custom Sized items are final sale. 
  • It must also be in the original packaging. Please ensure each metal item is wrapped separately to protect it from damage in transit! 

To return or exchange an item, please complete the form HERE

Exclusion items:
Klub KA, Mystery Box, Surprise Box, Awareness Collection and Custom Sized items are final sale. 

If you have any trouble or questions please reach out to us at hello@kinsleyarmelle.com